Privacy Police

 

CONFIDENTIALITY

Welcome to Zezetsari`s online shop.

 

PRIVACY POLICY

This Page Is Used to Inform Website Visitors Regarding Our Policies with The Collection, Use, And Disclosure of Personal Information If Anyone Decided to Use Our Service.

 

If You Choose To Use Our Service, Then You Agree To The Collection And Use Of Information In Relation With This Policy. The Personal Information That We Collect Are Used For Providing And Improving The Service. We Will Not Use Or Share Your Information With Anyone Except As Described In This Privacy Policy.

The Terms Used In This Privacy Policy Have The Same Meanings As In Our Terms And Conditions.

 

INFORMATION COLLECTION AND USE

For A Better Experience While Using Our Service, We May Require You To Provide Us With Certain Personally Identifiable Information, Including But Not Limited To Your Name, Phone Number, Date Of Birth, Gender, Purchase Information, Images, Postal Address, Financial Information (Including Your Credit Or Debit Card Details) Etc. The Information That We Collect Will Be Used To Contact Or Identify You.

We take care of the security and protection of your personal data. We will not use your data illegally. At any time we will provide you with complete and comprehensive information regarding the processing of your personal data.

 

LOG DATA

We Want To Inform You That Whenever You Visit Our Service, We Collect Information That Your Browser Sends To Us That Is Called Log Data. This Log Data May Include Information Such As Your Computer’s Internet Protocol (“IP”) Address, Browser Version, Pages Of Our Service That You Visit, The Time And Date Of Your Visit, The Time Spent On Those Pages, And Other Statistics.

 

SERVICE PROVIDERS

We May Employ Third-Party Companies And Individuals Due To The Following Reasons: To Facilitate Our Service; To Provide The Service On Our Behalf; To Perform Service-Related Services; Or To Assist Us In Analyzing How Our Service Is Used.

We Want To Inform Our Service Users That These Third Parties Have Access To Your Personal Information. The Reason Is To Perform The Tasks Assigned To Them On Our Behalf. However, They Are Obligated Not To Disclose Or Use The Information For Any Other Purpose.

 

SECURITY

We Value Your Trust In Providing Us Your Personal Information, Thus We Are Striving To Use Commercially Acceptable Means Of Protecting It. But Remember That No Method Of Transmission Over The Internet, Or Method Of Electronic Storage Is 100% Secure And Reliable, And We Cannot Guarantee Its Absolute Security.

 

LINKS TO OTHER SITES

Our Service May Contain Links To Other Sites. If You Click On A Third-Party Link, You Will Be Directed To That Site. Note That These External Sites Are Not Operated By Us. Therefore, We Strongly Advise You To Review The Privacy Policy Of These Websites. We Have No Control Over, And Assume No Responsibility For The Content, Privacy Policies, Or Practices Of Any Third-Party Sites Or Services.

 

CHANGES TO THIS PRIVACY POLICY

We May Update Our Privacy Policy From Time To Time. Thus, We Advise You To Review This Page Periodically For Any Changes. We Will Notify You Of Any Changes By Posting The New Privacy Policy On This Page. These Changes Are Effective Immediately, After They Are Posted On This Page Zezetsari.ge

 

 

CONTACT US

If You Have Any Questions Or Concerns About Our Privacy Policy, Do Not Hesitate To Contact Us At info@zezetsari.ge

 

 

Communications

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at info@zezetsari.ge

 

 

Purchases

If you wish to purchase any product or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

We may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

 

Content

Content found on or through this Service are the property of Zezetsari or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

 

Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms.

 

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

 

Accounts

When you create an account with us, you guarantee that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

 

Governing Law

These Terms shall be governed and construed in accordance with the laws of Georgia, which governing law applies to agreement without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

 

Acknowledgement

BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

Please note that the personal information you provide during registration on the Website will be processed by the Company and used to make offers to you during promotional periods.

 

 

 

 

CHANGE / RETURN CONDITIONS

 

Standard terms for exchange of goods and refunds:

If you want to exchange / return the products, contact us at the call center number: 585 889 899 (Monday – Friday 09:30-18:30).

Products bought online must be exchanged / returned within 14 days after delivery of the products. The item is exchanged in case of factory defect detection.

The following conditions must be fully met for the exchange / return of products:

When returning or exchanging the product, there must be a label of origin on the face, the product must not have lost its original appearance.

Goods can be exchanged only for goods of the same or more value (if there is a corresponding balance)

Products will not be exchanged/Returned if:

There are traces of harm.

The product set is not fully presented.

If there is any other circumstance that precludes the seller from liability.

Products will not be replaced or returned after use or washing.

Items purchased online can be exchanged / returned throughout Tbilisi at the branch (38 I. Abashidze)

In case of regions, contact us at the call center number: 585 889 899 (Monday-Friday 09:30-18:30) and our operators will help you to returned / exchange the item.

 

 

 

Conditions of use

 

Welcome to LTD.  Zezetsari’s online store web-site; when using our services you agree with the following terms and conditions:

 

  1. Definitions

The terms used herein shall have the following meaning:

1 “Zezetsari”- LTD;

2 ‘Zezetsari -Site’ – a website owned by LTD. “ Zezetsari, the web address of which is Zezetsari.ge  and all its sub-pages;

3 ‘Online Store’ – an online shop which is in the ownership of LTD “ Zezetsari” and its electronic address indicated in the second paragraph;

4 ‘Goods’, ‘Product’, ‘Production’ – goods placed on Zezetsari website for sale;

5 ‘Internet Browser’ – an HTTP customer, or software application that allows its customers to receive information from documents and other media outlets on hypertext markup language in web servers or file systems;

6 ‘Cookies’ – electronic identifiers, which uses Zezetsari to give the authorization of some service to the authorized person on the website of Zezetsari Online Store; On the Internet browser manufacturer’s website, you usually have information on how to stop cookies in your Internet Explorer, but in this case you will no longer be able to use the features that make it comfortable to us, so we recommend that you always have this function on when visiting our website

7 ‘Visitor’ – a person who has electronic communication through Zezetsari web-site and has not logged in.

8 ‘Authorization’ – the function of access to the information resources available on Zezetsari web-site related to computer and information security, along with other rights and privileges, grants a person the right to create his/her personal profile on the web-site of Zezetsari for the purpose of using the Online Store, to introduce, to read, to corrector add new profile;

9 ‘User Page’ – a sub-page available on the web-site of Online Store that creates a user registration process and reflects the information entered in this user profile as well as the orders and other information related to it;

10 ‘Authorization process’ – means granting a person the right to enter the user’s virtual name and key on the Zezetsari web-site and request authorization;

11 ‘Registration’ – a special procedure conducted through the Internet browser on the web-site of Zezetsari which enables the user to create a virtual username and virtual key, and allows the person to access the Online Store web-site;

12 ‘Personal Information’ – any information that is defined as ‘personal data’ by the law of Georgia on Personal Data Protection;

13 ‘Profile’ -any information filled in by the user about himself/herself during registration.

14 ‘Information about the User’ – any electronic and other information as well as personal information collected by LTD “ Zezetsari” about Zezetsari web-users and visitors;

15 ‘User’ – a person who has registered with Zezetsari web-site;

16 ‘Virtual Key’ – a combination of symbols that a person sets up on the website of Zezetsari when accessing his/her user page and accessing it from other persons for protection;

17 ‘E-mail’ – the virtual name of a person chosen by the person when registering on the Zezetsari web-site for identification thereof by Zezetsari the user;

18 ‘Spam’ – a post containing direct or indirect advertisements; harmful web-site links; obscene or insulting expression; an irrelevant content or text generated from Zezetsari web-site.

19 ‘Virus’ – malicious software;

20 ‘Factory packaging’ – packaging by which the manufacturer produces the products.

22 ‘Marketable style’ – visual and physical condition available at the moment of release of the product by the manufacturer when the product is attractive to the buyer;

23 ‘Transport Company’ – a company that provides consumers with consumer products to deliver on the website of Zezetsari and is responsible for timely delivery of the company and / or factory packaging and commodity protection;

  1. ‘Electronic Communication’ – when order is placed or a message is sent on Zezetsari web-site, the electronic communication is carried out between user and Zezetsari and accordingly LTD  Zezetsari will respond to question or request either electronically (except for the cases prescribed by law) or by sending an e-mail, and / or publishing information (reply) in the appropriate section. Therefore, when contacting Zezetsari, you agree that the electronic communication between the company and you has the power of a written document and both parties have the right to use it as official correspondence between the parties.
  2. ‘Copyrights’ – all products, text, melodies, images, icons, logos, electronically downloadable goods shall be the property of LTD“ Zezetsari” or the owners / suppliers of this product and shall be protected by the Law of Georgia on Copyright law of Georgia and the international law respectively.
  3. ‘User Page’ – if user is using Zezetsari Online Store and is registered on the Online Store website, then they have a virtual key to access their page, and they are solely responsible for maintaining the security of their private key against any third party. 
  4. ‘Minor Buyer’ – LTD “Zezetsari “ shall not sell products to children, and in case of minors, the products shall be ordered in agreement with the adults. LTD “Zezetsari“ shall reserve the right to cancel any order without prior agreement. 
  5. ‘Overview, Comments, Communication and Other Content’ – web-site users and visitors can leave comments, discuss products, share experiences, ideas, questions or other information if such action is not prohibited by law, or is not degrading, irritating, intuitive, personal information or intellectual property of someone else or if not in any other unlawful way harmful to the person or containing a virus, political campaign, advertising or any other ‘spam’. The user shall not have the right to use the e-mail (or other) address of another person and act on behalf of another person, while LTD “Zezetsari “ shall have the right (and not the obligation) to prevent such a user from neglecting any above-mentioned rule (delete the information published in violation of the rules, cancel the user’s electronic key or other).

Author of information published on the website of  Zezetsari shall be responsible for compliance of such information with the law. By publishing information, the person shall entitle LTD “Zezetsari” to use such information in its sole discretion. At the same time, responsibility for damages caused to a third party by such publication shall be borne with the author of such information.

  1. ‘Risk of Loss and Damage of Product’ – our company is focused on customer satisfaction, but we do not want to take responsibility for the errors and possibly low quality services of mediators, so we urge our customers to carefully check the packaging of the parcel before signing the relevant documentation of the transport agent. In case of damage to the packaging, the user shall be entitled not to receive a parcel from the transport company or to open the parcel before the delivery, to fully realize that it un damaged and correct and only thereafter, signing are ceipt confirming acceptance of the parcel.

In case of damaged product or wrong order received with undamaged packaging, please take a photo of the received parcel showing the damage and / or error and email us at the following email: info@Zezetsari.ge

In case of transportation by Georgian Post, you should not receive the parcel with the damaged box. If the box is not damaged, take the parcel and if the item is damaged, if you want to return the product, the information should be sent to the specified e-mail at the specified time: Info@zezetsari.ge

  1. ‘Return of Product and Refund’ – goods can be returned only if the goods supplied to the user differ from the goods he/she has ordered and its factory packaging or the marketable style of the product is not violated. In this case, LTD“ Zezetsari”, after recovery and inspection of the goods, shall replace it with the relevant products or if it is not possible for the next 10 business days, ensure refund to the same account from which the settlement was made.
  2. ‘Product Description’ – if you find any inaccurate information, please let us know by sending a notification to the following e-mail: info@zezetsari.ge and please specify the product bar code and the inaccurate content.

The goods purchased as a result of the above mentioned inaccuracy will only be returned if the factory’s packaging and the face of the product is not broken. 

  1. ‘Product Price’ – The prices on our website shall cover the product price and all the taxes provided by the Georgian legislation. 
  2. ‘Limited Responsibility’- LTD “Zezetsari” Online Store is presented on an ‘as is’ and ‘as available’ basis and you agree with this condition. LTD “ Zezetsari” shall not be liable for any damage or loss directly or indirectly arising from the use or non-use of the Online Store.

The carrier company shall solely liable for any damage caused as the result of transportation of the product, however, the User shall notify the relevant service of LTD “Zezetsari” about any unwanted circumstances and the Company shall reserve the right to make a final decision on the problem.

  1. ‘Governing Law’ – when using Zezetsari Online Store, you agree that any dispute that may arise between you and LTD “Zezetsari” shall be governed by the Georgian laws.
  2. LTD “Zezetsari” Official Application – official applications and letters of LTD “Zezetsari” shall be deemed to be delivered if provided by a registered mail at the following address: LTD “Zezetsari” office located at I. Abashidze str. 38.

 

  1. ‘Privacy’ – when conducting its activities LTD “Zezetsari” shall take security of the User’s personal information in accordance with the Georgian laws, including personal data protection legislation.

The information below shows what kind of personal information we process and use for successful operation of the Online Store and your effective service.

Information collected by us helps us to improve and simplify our services. Below are the types of information we use: 

Information provided by you to us – we receive and store any information you provide on the Internet store or other means. You cannot furnish us with information, but in this case, you will not benefit from the advantages of using it, for example, if we do not know your address, we can not count on the transportation price before the order is made and the information about the address is provided.

Automatically provided information – We store and use the information automatically provided by your internet browser such as ‘cookies’.

In case of a cell phone – when you use a mobile application of LTD “Zezetsari” (if applicable) we may receive and use information about your location and your device’s unique number (EMEI, MAC Address, etc.). We may use this information to provide you with appropriate location services.

E-mail – to improve electronic communications, we often receive a confirmation of the fact that you received our letter and have read it.

Information obtained from other sources – We may also get information about you from other sources, and we’ll add this information to your private file. For example, if you are using Facebook authentication, then we may automatically take the information you have openly provided by Facebook.

  1. ‘Required Minimum Information Transfer to Third Party Service Providers’ – Zezetsari the banking and courier services of other companies for the purpose of performing its activities and providing full service to its customers. In this case, Zezetsari, delivers personal information (name, surname, address, personal number, bank account number, single order code, order date) to a third party and / or parties.

Business development – Our company is a constantly developing company, so we can start a new business, in which case we may use information about you for our new business interests.

With your permission – if we intend to transfer information about you to a third person (except for the above mentioned cases) we shall notify you in writing about it and submit your information to a third party only after receiving your confirmation.

  1. ‘Information Transfer to Third Party with User’s Permission’ – transfer of such personal information to a third party which is not covered under this Agreement and the Law shall be implemented only by written consent of such data owner.
  2. ‘User Responsibility for Own Information Security’ – you shall be liable for access of other persons to your computer and your code, always use the ‘Log Out’ function when you leave your computer unattended.
  3. ‘User Access to Own Data’ – the user shall have access practically to all the data available on Zezetsari website from and all the data entered during the log in process on the Zezetsari website. The User may, at any time, change, correct, add, delete or cancel the information provided on the website of Zezetsari.
  4. ‘User Terms, Warnings and Changes’ – our business and legislation in Georgia are constantly changing, so we can make changes in our standard conditions, we are trying to provide information to our users, but this does not fall within the scope of our obligations, so please check our Online Store Terms from time to time. 
  5. ‘Effective Term of Agreement and Modifications’ – this Agreement shall apply to a person using the website of Zezetsari, as well as during settlement of legal relations when using the Online Store.

In case of making any changes to the part of this Agreement, which regulates the sale of products supplied by Zezetsari, the rule, that has been defined by this Agreement with the purpose of acquiring a particular product which has started with the legal relationship and acted until the end of such legal relationship, shall apply.

Changes and amendments made to any other part of this Agreement shall take effect on the next day following publication thereof on the website of Zezetsari.

  1. ‘Delivery Terms’ – if your order is registered in our system with the status “delivered” and you have not received a message, please email us about this fact on the following email address: info@zezetsari.ge and after detecting the problem, the Company shall take care of any misunderstanding / omission in timely manner.
  2. ‘Delivery Cost and Period’ – delivery period in Tbilisi is 1-3 business days. Due to unforeseen events, the delivery time may be extended, of which the operator will inform you. Delivery price is determined by the volume of purchase, in case of purchase over 200 GEL, delivery is free, delivery fee below 200 GEL worth of goods is 5 GEL. While the delivery period in the regions is 1-5 business days, delivery in the regions is paid and determined individually based on the ordering location.